American Express – Work at Home Jobs

Work at Home Jobs at American Express

American Express is a well-known credit card company that offers work-from-home customer service positions.  American Express, also referred to as AMEX, offers more than just a credit card to their customers. From business management solutions to reward points and hosting travel accommodations- American Express has become an all-around service. This is a company known for their exceptional level of friendly customer service. It is exciting to imagine that a company as well-known and prestigious as American Express offers multiple positions for people who are seeking a home based position. For the purposes of this review, only the customer service position was researched.   What Does a Customer Care Professional Do? The American Express Customer Care professionals answer customer questions about their accounts.  They also work to grow and mature customer relationships, and exceed customer expectations by offering solutions tailored specifically to American Express customers, … [Read more...]

Work at Home Jobs with CenturyLink

Review of Work at Home Jobs with CenturyLink

Do you have experience working at home as a virtual call center agent? Do you generally enjoy customer service calls? Do you do well working quickly and under pressure? Well, then CenturyLink might be the right work-at-home (WAH) opportunity for you.   What Exactly is CenturyLink? CenturyLink is a Fortune 500 telecommunications service. This company provides telephone, high-speed Internet, wireless Internet, and online television services through a high-quality fiber optic network. Headquartered in Monroe, Louisiana it is also recognized as a global leader in cloud infrastructure and hosted IT solutions for businesses of all sizes.   What Types of Jobs Are Available at CenturyLink? Outside of the regular "cable guy" jobs, CenturyLink also offers jobs in marketing, sales, human resources, finance, and legal. Like any large corporation, it will have departments and managers at all levels in these departments. This article will discuss the WAH position of … [Read more...]

Review of Maritz Research

Martz Research Offers Work at Home Jobs

Do you enjoy non-sales calls in a virtual call center? Are you able to read a script verbatim? Would you like having a guaranteed hourly wage? Well, then Maritz might just be the right work-at-home (WAH) opportunity for you.   What Exactly is Maritz? Maritz Research, LLC or more commonly called Maritz (pronounced "Mar-its") is a research company that specializes in going "beyond the customer experience". For industries such as the automotive, hospitality, financial, retail, and technology--Maritz is there to ask the important questions and do the research to find out what exactly customers are saying about a particular brand. In other words, how was the company's customer service. Maritz's goal is to contact these consumers who have received a service within 60 days and ask a series of questions (survey), which usually takes between 3 to 5 minutes.   What Types of WAH Jobs Are Offered at Maritz? While there is a variety of jobs at Maritz, the work-at-home … [Read more...]

Sitel- Overview of a Home Based Call Center

Sitel Home Based Call Center with Benefits!

Who is Sitel? Sitel is a telemarketing and outsourcing business headquartered in Nashville, TN. It maintains over 130 call centers in 26 countries.  With a workforce of over 58,000- Sitel is a prime business that manages inbound customer service calls for many top brands.   What Kind of Work at Home Jobs are Offered by Sitel? Sitel hires home based call center agents from across the United States and around the Globe.  The specific type of phone work involved will depend on the client you are hired to care for. They have major brand-name partners including consumer electronics companies, PC manufacturers, satellite service providers, and mobile communications companies. Calls are inbound and may involve billing inquiries, account or product inquiries, product or service orders, installation scheduling or technical product troubleshooting. Depending on the client you are working for, some calls may involve an element of sales- such as offering additional products and … [Read more...]

Review of The Newton Group’s Appointment Setting Job

Newton Group Appointment Setting Position

Have you ever been told that you are a "natural-born salesperson"? Do you also enjoy delivering exceptional customer service? Well, then becoming an appointment setter at The Newton Group might be the right work-at-home (WAH) opportunity for you.   What Exactly is The Newton Group? Founded in 2003, the Newton Group is a marketing company headquartered in Grand Rapids, Michigan. Their mission is "uncovering new life" in companies wanting to increase their revenue while maximizing the efficiency of their sales and marketing teams. The term "uncovering new life" also refers to how they train their staff in helping them realize all they can be and how they can contribute to The Newton Group. The Newton Group prides itself on never compromising on its seven core values: Integrity Team Courage Passion Accountability Diversity Community   What Types of WAH Jobs Are Available? While there are other positions available within the company, the … [Read more...]