Is USAContactPoint a Legit Virtual Call Center?

Review of Virtual Call Center USAContactPoint

USAContactPoint is an American Based virtual call center.  At first it appears this is a new company, but looking further we find this is simply a company with a bad history who has decided to do business under a new name. Fortunately, it was a good move on their part as they handle customer service and sales calls for many clients. Current phone agents handling these calls are reportedly satisfied with their work and have had more positive to report in the last year than negative.   Employee or Contract? USAContactPoint's call center agents are Independent Contractors.   Where does  USAContactPoint Hire? Agents are needed nationwide but within the United States only. Pay at USAContactPoint Agents are paid for talk time at a rate of 18 cents per minute plus incentives. Pay is weekly via direct deposit. When companies pay for talk time versus an hourly rate, it is important to consider that most companies are not consistently handling calls back to back. There … [Read more...]

Five Things I Hate About Elance

Reasons I hate being a freelancer for Elance

Elance was one of the first places I turned to when I started working from home as a freelancer. I landed a few gigs and even had a few long-term clients for about a year. However, just because something is good, doesn’t mean it will last forever. Elance has some great things going for it, but here are 5 things I cannot stand about Elance. #1. Waiting for money I’m not going to lie. I did a few social media updates and a blog post for a client and I’m still waiting on that money. This can be so very frustrating because I worked for that money and I want it now. Perhaps J.G. Wentworth can help me out. Just kidding. I’ll let you know when I’m 85 and Elance finally releases my money.   #2. Clients expect the world No client on Elance (that I know of) wants to pay you what you're worth. The quality of jobs have become very similar to oDesk. It’s amazing if you win a bid for a job and actually get paid what you’re worth. I’ve had to lower my overall price several times just … [Read more...]

Make Money Writing Greeting Card Messages

How to Get Started Making Money by Writing Greeting Cards

Billions of greeting cards are sold every year, from traditional birthday, anniversary and Christmas cards, to cards expressing sympathy, sorrow and congratulations. Publishers of greeting cards are always looking for fresh ideas, verses and prose to add to their cards. If you can write a witty verse, clever pun or piece of touching prose, you could make money writing greeting card messages.   The Greeting Card Market Writing greeting card messages can be a lucrative venture, but competition is high. In the early stages, it's best to concentrate on the smaller greeting card publishers, as there will be less competition, and you are more likely to have your work accepted. As you become more confident and build a catalogue of accepted work, you can approach the bigger companies.   Researching Publishers Research is vital to the success of your venture. Spend some time browsing through greeting card stores. Make a note of the different greeting card publishers (details … [Read more...]

Q/A: Where can I find work from home that doesn’t involve the phone?

Flexible Non Phone Jobs- Q/A

The questions I receive are often like the following email. People are needing to manage a way to work from home while the family life is still actively happening around them. Even though there is a lot of competition with others in the same situation, there are still many available opportunities. Question: I am a stay at home mom, that has a question that maybe you can point me in a good direction. As I said I am a stay at home mom, my youngest won't be going to school for 2 more years, my husband is a disabled veteran and not able to work plus he is going to school. We don't have a huge amount of income coming in and I want to start working from home. The problem is that I have background noise and am not able to take phone calls. I have experience in customer service and I'm looking for jobs that will make a good income to support our household and also has flexible hours or not on a set scheduled time. What jobs would be the best to apply for that will work with the … [Read more...]

Q/A: How to Market My Virtual Assistant Business

How to Market a Virtual Assistant Business

Question: I need some guidance. I am planning on creating my own business in virtual assisting. I need wisdom in how to advertise my business. I need to know how to get started. Any links would be more than appreciated. Thank you so very much.   Answer: Most of the Virtual Assistants I know get their start by first creating a basic website- can even be a 1 page site with a way to contact you. Then they all go to sites like Elance and Odesk to look for work. Start small- building up from there. Once in a while you will find clients who turn out to be long term, repeat business and word of mouth. Once you have experience you can usually land a couple of well paying clients who can take up most of your available time and you really wont have to market as much. I have learned through chatting with others and running a web design service- there is no better marketing method than word of mouth. Here is a VA Guide to starting your own business written by a VA friend of … [Read more...]