Is FlexJobs A Scam?

Review of FlexJobs

This is a different review from what we normally do here on Work at Home Adventures. FlexJobs.com is not actually a site where you apply to work for them. Rather this is a job listing site. Our mantra here is that you should never, ever have to pay to work from home unless you are investing in a business (like direct sales.) When a reader contacted us and asked our opinion of FlexJobs, because they do charge a fee, we felt we needed a closer look. I signed up for a one month subscription, and got to work digging around. Here is what I found.

 

What is FlexJobs.com?

If you have ever done a general search for work-at-home jobs, it is likely FlexJobs has popped up in the results. They list ads for jobs, but you have to pay for access. The fact is, you could find these job listings yourself free of charge. They know this, but they feel the service they offer is a better option. They do all the leg work for you, and they weed out the scams. All you have to do is log on, look through the listings, and apply to those that interested you.

 

So What Am I Paying For?

FlexJobs makes it clear on the site why they charge a fee to job seekers. They feel that they can offer a better service if they do not have to find funding through advertising, and if customers do not have to wade through ads to find what they are looking for. They also want to encourage employers to post legitimate job opportunities with them, so they do not charge a fee to employers, only job seekers.

 

Is it Worth the Money?

Well, it depends. From what I can tell, they do what they say they do. The job listings I looked at were not your standard Craigslist postings. There were actually some from individual companies and other jobs sites that I had not heard of but that appear legitimate. There are listings from other more common sites such as newspapers and Craigslist as well, and some jobs are advertised directly with FlexJobs by the employer.

If you have the money to spend, it could be worth it. It is important to remember you are paying for a service, not a job. They personally screen each and every job listing so that they can guarantee that there are never any scams listed. Back in 2009 a poster in a forum noted that they must be a scam because they charge a fee, and the CEO of FlexJobs responded on the forum. She made all of the points previously discussed here. She also noted that the decision to charge a fee was difficult, but it was the only way to make the service what it was meant to be, which was a way to find these types of jobs without having to weed through advertisements and scams.

 

What is the Catch?

Obviously if you are looking for a job, you likely have little extra money lying around for anything. There is no guarantee you will be hired for any of the jobs you find, so you could be wasting your money. Of course some would say you are saving time and sanity, as well as protecting yourself by avoiding scams.

 

How Much Are We Talking About?

The monthly fee starts $14.95. I actually found a coupon code [FJALUMNI] that made it $9.95, so be sure to look for codes if you do decide to sign up. If you sign up for more than one month at a time, you get a better deal, and you can cancel at any time. Be aware however, that if you cancel in the middle of the month, your fee will not be prorated for that month. You can ask for a refund of any remaining months paid ahead, and they do state that you can ask for a refund if you do not feel that they provided the service they promised. Be aware also that if you want to sign up for one month only, you have to cancel your membership to avoid being charged automatically each month.

 

Conclusion

With FlexJobs, you are paying for a service, not a job. From all appearances it is a pretty good service, and they do offer to give your money back if you are not satisfied. I have not found where anyone has had trouble cancelling or getting a refund. What is comes down to is whether or not you have the money to spend, and whether you feel the service would benefit you. You can do it yourself, and a lot of us do, but having the hard part done for you would probably be nice as well. In short, FlexJobs seems to be a legitimate paid source of work-at-home job leads. The only question is whether or not you care to pay for the convenience of having the leads all in one place and the comfort of knowing you are not dealing with scams.

 

Visit FlexJobs.com to learn more.

Comments

  1. says

    Great article! I have heard of people having good luck with Flexjobs and others not finding anything because the demand is so high for WAH/Flexible positions. I tell people to search indeed and enter the position name + telecommute to see what comes up for free. Thanks for the article!

  2. says

    I have heard a lot about Flex Jobs, and while I typically don’t advise anyone (especially if they don’t have the money to spare) to pay for work at home information since it’s already out there for free, I can see how a service like this might be worth it if you can afford it and really don’t want to do the legwork yourself. And it is good that this site gives you legit listings instead of scammy ones like some other paid services probably do.

  3. Lej says

    Thank you!! Thank you. I have heard about them for several years now and was worried the listings were not legit! I just might give them a try because they seem have a good variety of jobs especially in the areas I target such as translation.

  4. Leisa Good says

    Good job, Faith. I have often wondered about FlexJobs too, since it does charge a fee. My local writer’s group has its own database of jobs (members only) but occasionally will have a link to a FlexJob listing if in our area. While I certainly do trust my writer’s group, anyone can get “sucked into” something.

    Like so many of you, I have wondered if it would be worth the investment. So, good review and investigation.

  5. says

    I follow them on Twitter and from what I’ve seen they’re not out there to scam anyone. Now and then, they’ll hold a contest to win one month’s free subscription so it’ll be worthwhile to follow them and enter their contest if you want to know if it’s worth paying for their service.

  6. says

    I use flexjobs so was surprised to see the heading of this article. I would say that if you’re not actively looking for a job, then don’t sign up for this service. I’m not actively looking (although I should be) but I signed up for a 1-year subscription (with a coupon code). I rarely log in, although I’ve logged in more often in the most recent few weeks.
    I like the service they offer – I don’t have to weed through anything to look for a job. They’ve done that work for me. They’re also on linked in, and I joined their linked group before I paid for their service. The responses from other users is what prompted me to join. I do also follow them on twitter and facebook although I’m rarely on either.
    So, if you’re on the fence, maybe try following them on linkedin to see what others say and make your decision that way. Also, I just googled “flexjobs coupon code” or “flexjobs promo code” to find a good discount. It saved me over 1/2 if I remember correctly.

  7. Sarah C. says

    I never ever, ever leave comments online but I felt like I needed to chime in here.

    Somehow, a handful of people in my core group of friends have had severe injuries over the last few years that has resulted in them having to leave their jobs. At this point, some of us are waiting for our SSI appeals and have been for over a year. All of us are classic “overachievers” and don’t sit idle very well. After Googling every combination of “work from home” type keywords I found FlexJobs. I immediately could tell it was different than most of the others because:
    (1) NO promises were made and no guarantees were implied. Like most other sites they claimed to be the most comprehensive out there but I always take those statements with a grain of salt.
    (2) There are REAL human beings running this operation. There are actual flesh and blood people who scour the internet and print for LEGITIMATE telecommuting positions. They also make it clear that they do not post the usual “start-your-own-chicken-breeding-job-from-home” type of scams. You can search and find positions by company-all of which I have seen are ones that most people are familiar with (Pfizer, United Healthcare, etc.)
    (3) Customer service by, you guessed it, a real flesh and blood human, not just an auto-bot response with links to self-help sections of their site.
    (4) Ok, it does cost a little money. In comparison to the crappy, scam, outdated or non-legitimate “jobs” that the majority of other similar sites post its worth it. It’s literally pennies a day. The site also has very informative group forums, resume reviews and tips, etc.
    (5) Do a search for something like “FlexJobs discount,” “FlexJobs coupon Codes” or the like and you WILL find significantly reduced prices. There are several floating around pout there that take the price of 1 month down to $5. Not a bad price in the whole scheme of things to me. Considering how much time I’ve wasted searching and searching and getting increasingly frustrated its worth every red cent to me.

    To clarify, I am in no, way, shape or form affiliated with FlexJobs whatsoever…although if someone from their website were to stumble across this post please contact me if there are any telecom openings. ;-) Hahaha. By nature, I’m a fairly suspicious and untrusting person and FJ has gone above and beyond to impress me enough to not only purchase the annual membership but also run my mouth to my job-hunting friends about them.

    I hope this rant helps anyone who is on the fence. I’ll post the links for discount codes I’ve used below. I’m new to this site so I’m not sure on the policy for that type of thing. Hopefully they don’t get deleted! Cheers and happy hunting y’all.

  8. M Myers says

    I’m tight-fisted when I’m out of work, and I didn’t even have a coupon or know about this review, but I took the plunge & subscribed to FlexJobs.com in early July. I got a customer service & sales job offer at the nation’s third largest telecom this week & start Sept 30. I was skeptical too, but don’t they actually offer your money back if you’re unhappy? It was worth the risk because there is so much crud to wade through on the internet and their leads are well vetted, from extremely legit companies that you know of and probably want to work for, so I wasn’t wasting my valuable time reading through reams of useless ads that are out there! Good luck to each of you in your search.

  9. says

    Thanks for clarifying this for me, it made a lot of difference, instead of shrugging them off as a scam from the get-go.

    Think they need to convey a little bit different message to their visitors, as this wasn’t clear to me from the get go.

  10. says

    Thanks for posting this! I’ve been looking at the jobs on FJ for a while, but didn’t want to pay a fee for something if it wasn’t worth it. There were a few jobs that I would love to apply for, but couldn’t because of not having an account. Now that I know they are legit, I will probably go ahead and try it out for a month (with a promo code).

    Thanks again!!

  11. Beth says

    I used flexjobs for 2 months and found an excellent telecommuting position. I was very satisfied with how flexjobs handled the listing and I am very happy with my at-home job. I’ve been employed by the same company for 6 months.

  12. Steven Cartright says

    FlexJob, I am sad to report, is a bit a scam. I signed up today and am already in the process of attempting to get a refund. There was no one answering in their Customer service department and you are directed to leave a message on a voice mail. Never a good sign.

    It’s quite shocking how the details of engagement with the company are made deliberately opaque in their descriptions and you only find out the reality after you hand over your credit card and payment.

    The company makes money from job seekers only. This seems a bit odd at first blush as it is traditionally the employers (people with money) that pay either posting fees or per job percentage of fees paid to the contractor. However this starts to make a let more sense when you realize how many more people out there are looking for work as there are those offering work.

    So Flexjobs business model it to make a killing from relatively small subscription fees from hundreds of thousands of (often desperate) job seekers.

    Once you are logged in and can explore the potential jobs you realize the many restrictions placed on supposed “flexible” jobs. I am a consultant in the marketing and sales field with an extremely wide range of skills. This traditionally makes it easier for me to find different contracts in different fields.

    By the time I’ve put in the categories only 11 opening came up and most of them commission based or telemarketing style job openings which are basically the equivalent of envelope stuffing jobs of the years gone by. Yes there are jobs listed but they are often restricted geographically, based on nationality and many are only part telecommute.

    Another issue that is HUGE for anyone dealing with employment online is that Flexjobs, unlike other free services like odesk for example, does not guarantee that you will be paid. Once you identify the potential position you may want to apply to you are redirected to the actual website of the potential employer. There appears to be no actual screening of Employers either.

    Since all they do is offer a pass through service for applicants and don’t interface with the payment process you are entirely left at a mercy of a potential employer to pay you or not.

    Imagine where ebay would be if it did not gurantee the payments made via paypal from unscrupulous buyers or sellers.

    I am hugely disappointed in how misleading this company is in the way they represent themselves and the nature of the service.

    Caveat Emptor.

    • Miranda GrimmMiranda Grimm says

      FlexJobs is one of those things that you really need to understand what you are paying for in order for it to be worth it. They aren’t providing anything you cannot go and find on your own. In fact, I offer job leads right here as well as several other work at home websites. We offer these for free but we use alternate methods to pay for the hours we spend looking for jobs to share (ads and affiliates). FlexJobs is just a way to save people time and provides a hub in one place to attempt to make the search for a work at home job easier. The filtering through for the right location and perfect job is still going to be a challenge for many.

      In regards to them not guaranteeing pay- that would be an extremely different thing to do and would also c ause for many more hours and efforts to be put into the service- rising the cost. I dont believe even ebay actually guarantees payments like you mentioned.

      Again, FlexJobs and its ability to provide you with a service worth the monthly payment is solely a unique thing to each person. I hope they contact you back to cancel your account – I would certainly take issue with that. We were able to cancel our account successfully. I hope you find the time to let us know how that worked out.

  13. KS says

    I just signed up today Jan 30 2014, the coupon code you posted in the article is giving a 60% discount for 1 month subscription, and 30% for 3 month and 1 year. thats $5.00 for 1 month!!! if you want to try it, now is a good time!! FJALUMNI

  14. says

    not sure why job seekers would be willing to pay for a job site when there are so many free ones. Check out SkipTheDrive.com for telecommuting/remote work from home jobs. There’s no charge to the job seeker and they have high quality jobs.

  15. Bryant Hayward says

    Just had to chime in with my 2 cents. I have not signed up with FlexJobs yet, but I believe I will today. I did call them the other day to ask a few questions before signing up and I received a call back a couple hours later from a gentleman who was very pleasant and did not seem in a hurry to “get me off the phone so he could get to the next caller”. He answered my questions completely and courteously, and made me feel very confident in the service they offer. As others have said, they definitely seem to want to give a valuable service. Sometimes looking through all the junk (especially on Craig’s list) for legitimate job opportunities is a nightmare! I think the $15/mo is a very reasonable fee for the service they provide. That’s only a couple meals at some cheesy fast-food heart-attack place, after all.

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